HX23 ELC session: Forsta executive panel featuring Charles Schwab, Best Buy, and U.S. Bank
Sometimes, the best ideas come from outside our industry. With the current economic landscape, rapid deployment of innovation is more critical than ever before. We’re tapping into other verticals to learn how to spark radical disruption to transform the consumer experience. Join Forsta CEO, Kyle Ferguson, for a conversation with Best Buy, Charles Schwab, and U.S. Bank exploring real world examples of the new frontier of experience and research technology.
Moderator: Kyle Ferguson, CEO, Forsta
Panelists:
- Sean Alberston, Head of Client Experience Measurement & Analytics, Charles Schwab
- Jaclyn von Oven, Director of Customer Experience & Insights, Best Buy
- Dakota Crow, VP Head of Innovation Programs, U.S. Bank
More customer stories
Tapping into text analytics for stand-out customer experience
Baptist Health South Florida increases review volume by 376% and boosts overall star rating
Vanderbilt’s dynamic, data-driven approach to personalizing care
safety & high reliability consulting
Get closer to zero
Get in touch to see how we can help you make zero harm a reality.
